Privacy Policy

WELCOME TO SIMPLE TEC (PTY) LTD PRIVACY POLICY

This privacy policy applies to all users of our website or any interaction with our company on other platforms. 

The purpose of this Privacy Policy is to set out how, why and when Simple Tec (Pty) Ltd uses your Personal Information so as to comply with the  Protection of Personal Information Act 4 of 2013 (“POPI”).

It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices or policies we may provide from time to time when we collect or use your Personal Information. 

We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service with every time you shop or interact with us. To do this, we need to use some of your Personal Information. This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you. By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy.

IF YOU ARE BELOW THE AGE OF 18

If you are below the age of 18 years, you must always get permission from your parent or guardian before you use our Platforms or give us your Personal Information. We may check that your parent or guardian has given you such permission, for example by asking you to provide us with your parent’s or guardian’s contact details so we can contact them. We may also check that the contact details you have given us are correct and are the details of a person who is actually your parent or guardian. If we are not able to verify such permission or if a parent or guardian confirms that you do not have their permission, you may not use our Platforms.

WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS

Simple Tec (Pty) Ltd Personal Information in a manner that is reasonable and relevant. when you become a registered user, we have to collect and process your Personal Information to render our services to you.

When you register to use our Platforms, we may collect the following Personal Information:

      • name and surname.
      • email address.
      • physical address.
      • gender.
      • mobile phone number.
      • online identifiers.
      • date of birth.
      • identification number.

Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile.

You warrant that the information you have provided is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

WHY DO WE PROCESS YOUR PERSONAL INFORMATION?

We process the Personal Information we collect and receive to:

      • identify you;
      • verify your identity;
      • create a user account for you; and/or
      • enter into a contract with you.

RETENTION AND RESTRICTION OF RECORDS

We keep your Personal Information for as long as:

      • we need it to provide our Platforms, products or services to you.
      • it is required or allowed by law and is in line with our internal retention policies.
      • it is necessary to uphold the contract between you and us.
      • you have agreed to us keeping your Personal Information subject to your request for us to stop processing your Personal Information.
We will not use your Personal Information for any other purpose without your permission.